Contact Us

At Breescape, your satisfaction is our priority. We offer a 30-day return and exchange policy to ensure a smooth shopping experience.

To Cancel Your Order

If you wish to cancel your order before it ships, email us at info@breescape.com. We will respond promptly within 24 hours.

To Return Your Order

If you’re not completely satisfied with your purchase, you may return your item within 30 days of receiving it.

Eligibility for Returns:

• Items must be in their original condition, unworn, unused, with tags, and in their original packaging.
• A receipt or proof of purchase is required.

How to Start a Return:

• Please contact us at info@breescape.com.
• Once your request is approved, we will provide a return shipping label and instructions on how to send your item back.
• Return Shipping Fees: For non-defective items, a $9.99 return shipping fee will be deducted from your refund.

Damaged or Incorrect Items:

Exchanges

To exchange an item:

1. Start by initiating a return for the unwanted item as outlined above.
2. Once the return is accepted, place a new order for the desired item.

This ensures you receive your replacement as quickly as possible.

Refund Process

Once your return is received and inspected, we’ll notify you about the refund approval status. If approved:

• Refunds will be processed to your original payment method within 10 business days.
• Note: Your bank or credit card company may take an additional 7 business days to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us.